Surgery Updates
E-Consult
We’re excited to announce that from April 21st you will be able to use our 24/7 on line consultation system e consult through which you can submit all administrative enquiries, ask advice from our GPs including appointment requests, get fit notes, answers to prescription queries and test results on line. You will get a response from the doctor or surgery before the end of the next working day. This will mean no more waiting on the end of the phone, ease of use at a time that suits you, and an assured response to your queries. Just open up the e-consult tab on our website and it will direct you through a number of easy to answer questions. Self help information will also be available through this service. Your enquiry will go directly to the practice and will be processed according to the need but you will get a response before the end of the next working day.
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.
You can choose whether your confidential patient information is used for research and planning.
To find out more visit: nhs.uk/your-nhs-data-matters
Self Referrals (Click on the link for referral forms)
Physiotherapy Self Referral – NEW Brighton and Hove Physiotherapy Self-Referral Form
Please note that if you are collecting someone else prescription you will need written consent in advance from the person in order to collect it – please see Consent form which needs to be brought to reception upon collection.
GDPR (General Data Protection Regulation) will take effect from May 25th 2018
If you wish to opt-out of receiving Practice notifications- such as closure dates, research study invites- via voicemail, SMS or email, please speak to Reception and fill out a short form. You may opt out at any time.
Please note, this does not apply to messages relating to your direct care- such as appointment reminders, annual health checks. The Surgery will continue to contact you as normal.
Important information for ladies aged 68-71 not receiving invitations for breast cancer screening (as seen on the news)
All women affected will now be contacted by letter by the end of May and those under 72 will receive an appointment for a catch-up mammogram.
Women aged over 72 can contact a helpline to talk through the pros and cons of having breast screening – scans in older women sometimes pick up cancers which do not require treatment.
What to do if you’re affected?
- Call the breast screening helpline number 0800 169 2692
- Go the NHS Choices website for more information
- You should receive a letter by the end of May
