Prescriptions/Information

How you can order your medication? (We do not take prescription requests over the phone)

• NHS App – for information on how to sign up, please follow the link  https://trinitymedicalcentrehove.co.uk/nhs-app/
• By post / dropping them in to the surgery
• Online access (you need to sign up to this service, please follow the link to our “new patient” page on our website and click on the blue tile named “adult application for online access https://trinitymedicalcentrehove.co.uk/registration-information-and-forms/)
• By contacting your local pharmacy and seeing if they offer the service of repeat ordering. This is an arrangement organised between yourself and the pharmacy

With the agreement of your GP you can get further supplies of regular medicines without having to be seen by a doctor every time. We actively encourage the use of the electronic prescribing service (EPS) as this improves the efficiency of the repeat prescribing process. If you would prefer not to use this service we do still take prescription requests in writing or via your chosen pharmacy.

Frequently Asked Questions (FAQ’s)

How do I contact the practice if I have a medication query?

AccuRx

Phone number (01273 736030 – between 8.30am to 6pm)

Patient Access (Online Access)

How do I know my medication is ready for collection?

• Prescriptions are processed in the order they are requested. Please allow 72 hours for us to issue the prescriptions, so please order when you have 7-10 days’ supply left to ensure that you are not left without. Please then contact your nominated pharmacy to see if your medication is ready for collection
• Please note if you are collecting someone else’s prescription you will need written consent in advance from the person in order to collect it – please complete this Consent-form which needs to be brought to reception upon collection

How can I find a local pharmacy/change my nominated pharmacy?

To find a local pharmacy near you please click here 

Once you have found a pharmacy that you would like your medications to be sent to electronically, please inform us by emailing our prescription team on on sxicb-bh.trinitymedicalcentreprescriptions@nhs.net or phone 01273 736030

What can a Pharmacy help me with?

• The Pharmacy can answer your questions on prescriptions and over-the-counter medication. They can advise on inhaler techniques, how to take medicine safely and help you understand the correct dose of a new medicine and how often you need to take it. They can also give help and advice on minor illnesses. You can find more information of how you pharmacy can help by clicking HERE.

How much medication can we supply at any one time?

We are only able to issues a 2 month’s medication at a time, unless for any clinically exceptional reasons. If you have a very special, one off, reason for asking for more than 2 month’s supply please provide details as this will have to be passed on and approved by the GP.

Travelling abroad?

If you are travelling abroad we are only able to issue 3 months of medication. For patients leaving the country for more than 3 months, we would advise you to register with a local doctor for your continuing medical needs.

Requesting Hormone Replacement Therapy (HRT):

Please remember for HRT and contraception you must have an annual review which can be carried out with Doctors or Advanced Nurse Practitioner. If you run out before your appointment the doctors will provide 1 months supply providing you do attend the review appointment within that time.

Why can’t I get prescriptions for an over-the-counter medicine? 

Prescribing over the counter medication is changing Click here to find out more!

Save money wit a prescription pre payment certificate:

For more information on the prescription pre payment certificate, please follow this link: Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)

Exemption certificates and resources for free NHS prescriptions

Some patients are automatically entitled to free NHS prescriptions whilst others require an exemption certificate, such as patients with certain medical conditions and patients who are pregnant or have had a baby in the last 12 months. Resources and guidance explaining who may be entitled to free NHS prescriptions are available to download and display in practices.