Patient partner is our 24/7 automated service that patients can use to cancel and check appointment times. To use this service you will need to press option 1 when calling in to the surgery. Once you have done this you will be asked for your date of birth and telephone number to confirm that it is you. Patient partner will then check these details with our clinical system and once confirmed it will give you options to cancel or check an appointment. You may be asked for additional information depending on which option you choose.
For more information please visit https://www.voiceconnect.co.uk/health/patient-partner/