Trinity Medical Centre

1 Goldstone Villas, Hove, BN3 3AT

Current time is 07:36 - Sorry, we're closed

NHS

Telephone: 01273 736030

bhccg.thetrinitymedicalcentre@nhs.net

Don’t forget to avoid long wait times on the phone, you can click on the E-consult tab below, you will receive a response before the end of the next working day.  Feedback: “I think the e-consult process has massively helped efficiency and am I a fan.” – Anonymous  “I used your E consult service, I think this is absolutely fantastic. To be able to report my details, have a lovely caring Dr like Dr Howard call me, then send the prescription to my chemist blew my mind. Please continue with this post Covid as it has to be the way forward. For the majority of the community its quick, easy to follow and efficient.” – Anonymous

Registering for online service

The registration is simple – but for security we will need you to come into the practice with some proof of ID before we give you a PIN and access ID. Acceptable ID is a photo driving licence or a passport.

Parents will be able to have a PIN for their children. Similarly, carers of people with disabilities will be able to take a PIN for them.

The ‘Patient Access’ system can be accessed via the web at the link above from any web enabled device including tablets and mobile phones.

Patient and practice benefit

Online access to appointment booking not only saves both time and money for the practice, but also allows reception staff to focus on other key areas and provide a better service to patients. The service has benefits for patients without internet access too – online booking system means that less people will be ringing the surgery, so it makes the practice more accessible over the phone.

The service has proved particularly popular with busy commuters, the elderly and people with disabilities. Families with young children are welcoming the service, as children often become ill at night, and parents can put their minds at rest by booking an appointment straightaway. Then if the child feels better in the morning, the appointment can be cancelled just as easily.

 

PLEASE NOTE THE FOLLOWING: 

Not all problems can be dealt with in a single 10 minute appointment so we ask that you refer to the following guide when booking appointments online.

Double appointments (20 minutes) are required for the following:

  • ​Gynecological problems/concerns (where an examination may be needed)
  • Joint injection (must have been discussed and agreed with a GP prior to booking)
  • If an interpreter is required to assist you at your appointment. We can arrange this for you via the surgery
  • New/ ongoing mental health concerns

If you arrive for an appointment that does not allow the correct time there is a risk that you may have to re book and not be seen that day.

Please refer to one of our administrators for more information