Patient data protection policy
We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.
Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.
All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.
In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.
To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others. Everyone working for the practice has a legal duty to keep information about you confidential. All our staff have signed confidentiality agreements, which ensures that this is the case.
You have a right to see your records if you wish. Please ask at reception if you would like further details and our patient information leaflet. An appointment will be required. In some circumstances a fee may be payable.Information on patients is collected in a variety of ways. Manual or electronic data is recorded from GP and nurse consultations, from letters from the hospital and from other sources such as social services, etc..
We may use some of this information for other reasons, for example:
- To help us protect the health of the public generally
- To see that the practice runs efficiently
- To plan effectively for the future
- To train our staff
- To help educate tomorrow's clinical staff
- To carry out medical and other health research for the benefit of everyone
- Sometimes the law requires us to pass on information, for example, to notify a birth.
The NHS Central Register for England & Wales contains basic personal details of all patients registered with a General Practitioner. The register does not contain clinical information.
You may be receiving care from other people as well as from the practice. So that we can all work together for your benefit, we may need to share some information about you. We only ever use or pass on information about you if people have a genuine need for it in your and everyone's interest. Whenever we can, we shall remove details which identify you.
Anyone who receives information from us is also under a legal duty to keep it confidential.